Error

Description

Solution

An error occurred while processing this request. Please try again later.

Business account creation could have failed due to various reasons, please contact Support for further assistance.

Use an active Facebook account or contact Superlemon Support for resolution.

You have reached the limit for the number of Businesses you can create at this time.

There is a limit to the number of Business Accounts that you can create.

Please use an existing Business Account.

Your Facebook account is too new to create a business account. Try again in an hour.

New Facebook accounts have to wait for some time to create a Business Manager account.

Use an existing active Facebook account or wait for a few hours before using your new account. If you have created new account it might take some time to completely activate.

We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.

Your Facebook account was flagged because of suspicious behavior.

You can’t set up a Whatsapp business account using this FB id. You will need to create a new FB account since the existing one is red flagged.

You're no longer allowed to use Facebook Products to advertise. You can't run ads, manage advertising assets or create new ad or business accounts.

You are unable to create new Business Manager accounts due to previous suspicious behavior.

You can’t set up a Whatsapp business account using this FB id. You will need to create a new FB account since the existing one is red flagged.

Your payment account is disabled

Your payment account was disabled due to previous suspicious behavior.

You can’t set up a Whatsapp business account using this FB id. You will need to create a new FB account since the existing one is red flagged.

A User Can Only Create One Business User At One Time

Please try again after 2 hours.

The name you chose for your business isn’t valid. Consider using xxx.

Invalid business name.

Add a valid name that matches the name of your business.

Error

Description

Solution

User does not have permission to create WhatsApp Business Accounts.

You do not have the Admin level permission needed to create WhatsApp Business Accounts under the Business Account you selected.

Get Admin access to the Business Account to proceed or Login from admin id to setup your account.

You can only create a limited number of WhatsApp Business Accounts before your business and WhatsApp account verification is complete. You can create additional accounts after you are verified.

You tried to create multiple WhatsApp 

Business Accounts under an unverified business.

You can create more than 1 WhatsApp Business Accounts only when your Business is Verified and WhatsApp account checks are complete. Start Business Verification for the account 

We can't verify the Facebook Business Account that you selected. Go back to the previous screen to select a different account, or go to Facebook Business Manager for support.

The Facebook Business Account selected doesn't comply with policies to use the WhatsApp Business Platform and couldn't be verified.

Visit your Business Manager account to get more information about this Facebook Business Account. If your Business Verification submission is rejected, you should have received an email notification with the detailed reasons. You could try resubmitting your Business Verification if you think this was an error or create a WhatsApp Business Account using a Facebook Business Account that has already been verified.

Something has gone wrong. You will need to contact support and try again.

This could be an intermittent issue on WhatsApp.

You can retry the flow in a few minutes.

Error

Description

Solution

This phone number already exists in your list of phone numbers.

You are trying to add a phone number that already exists in your WhatsApp Business Account.

Go back into the flow or restart the flow to select the existing phone number.

This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to 3 minutes for the number to become available.

The phone number was already registered on our platform (i.e., WhatsApp Messenger, WhatsApp Business App or Whatsapp Business API).

This number is already active on Whatsapp. Please ensure that the number is not linked to any existing whatsapp account (Private or Business)

Your verified name violates WhatsApp guidelines. Please edit your verified name and try again.

The name used for the phone number's business profile does not meet our guidelines.

Please reference the Display Name guidelines and try again.

Something has gone wrong. You will need to contact support and try again.

There was a problem in creating the phone number's Business Profile.

Re-enter the correct Business Profile name according to the guidelines and other details.

Error

Description

Solution

Phone number ownership is already verified.

This phone number has already been verified.

Your phone number doesn't appear to be valid. Please double check it, or try again after 5 minutes.

An incorrect phone number was entered or we do not support numbers of this format.

Make sure the number is operational and verified by a telecom provider. We do not currently support Interactive Voice Response (IVR) numbers.

You can only use phone numbers having option to receive a ONE TIME PASSWORD.

You have guessed too many times.

To block spam, the system only allows a limited number of verification attempts.

You have to wait for about 12 hours before retrying. After this waiting period, come back to the flow and select existing accounts and phone numbers to verify again.

There was an error verifying this phone number. Please try again later.

There was a problem with the verification code.

Please retry again later.

You have requested your code too many times.

To block spam, the system only allows a limited number of verification tries.

We limit the number or times you can request a code within a certain time frame. Come back to the flow after the specified time and select existing accounts and phone numbers to request a code again.