Our Story
"A small team, driven by the pursuit of adventure and fun. "
We are committed to delivering the best WhatsApp tool for Shopify stores across the globe, combined with a 5.0 ⭐ support experience to our customers. We work smart, figure out the simplest ways to solve problems, and lead balanced lives as individuals.
Get Started FreeSuperLemon is a Bangalore-based company that has been trusted by over 20,000 E-commerce stores. Our platform enables businesses to connect with their customers where they spend most of their time - on WhatsApp. With SuperLemon's WhatsApp API, brands can send personalized notifications programmatically from their WhatsApp, making it easier for them to engage with their customers.
We are a small team with a diverse and inclusive culture, and our goal is to build a better world for small and medium businesses. Our platform offers a seamless suite of features that can help businesses accelerate their customer support, including chatbots that can automate many interactions. This enables companies to focus on what they love and spend more time delivering a great customer experience.
At SuperLemon, we believe in building long-term relationships with our clients, based on trust, communication, and mutual success. We are committed to delivering exceptional service and support to help businesses achieve their goals.
Company FAQ
About SuperLemon
What is SuperLemon?
SuperLemon is a WhatsApp marketing and support app for ecommerce stores. It helps merchants add WhatsApp chat, recover abandoned carts, send automated notifications, run campaigns, and manage customer conversations.
Is SuperLemon built for Shopify?
Yes. SuperLemon is built for Shopify merchants and is available on the Shopify App Store. It also supports WiX stores for merchants who want WhatsApp chat and marketing outside Shopify.
How many stores use SuperLemon?
SuperLemon has been used by tens of thousands of ecommerce stores across more than 150 countries to support customers and drive WhatsApp revenue.
What company operates SuperLemon?
SuperLemon is operated by Bakbak Inc. and focuses on WhatsApp commerce tools for ecommerce brands.
What merchants are saying
Loved by over 20,000
e-commerce brands across the globe
"This is an app we were really waiting for! I now have the opportunity to touch base with all the 'add to carts' that Shopify would previously show me but I had no way to contact! Also, contacting Abandoned Carts is now so easy over Whatsapp ( we previously had to do it manually - what a drag that was). For our business specifically, the potential to convert is now 3 x what it was before! Also, Preetam from SuperLemon is super helpful, super supportive and very open to new app feature suggestions too. I HIGHLY recommend installing this app! Thanks, Preetam & Team SuperLemon!"
Eina Ahluwalia
India
"Me ha ayudado muchísimo a poder resolver dudas de mis clientes de forma fácil y rápida. Antes usaba otra red social para atención a clientes, y al cambiar a WhatsApp ha incrementado el número de clientes que se ponen en contacto, por su alto número de usuarios. Fascinada con la app, no duden en probarla. Aparte la atención que brindan es excelente, me apoyaron en todas las dudas que me surgieron."
Globy Gift
"I installed this app last week and am pleasantly surprised at how many enquiries and conversions I have already received. A must have feature for locations where WhatsApp is popular. So so easy to install. With efficient support. Thank you for helping take my business to the next level."
The Health Cart
Kenya
"The app is extremely easy to install and to use. I have been using it for a few months and have never encountered a problem. The costumer service and follow-up is great. Highly recommended as a costumer service reach out line. Congrats!"
Mini Mou
Mexico
"Great app, very customize whatsapp button and abandoned carts works very good on manual mode !!! 100% recommend this app. cost/benefits is great, much better than others i try before and makes me increase sales."
Xendra Store
Colombia
"This app is amazing, I am able to answer my customers in a more efficient way. Also, Preetam is very helpful and was able to make changes to the size for the icon very quickly. Totally recommend this app!"
Little Toes
"Its really helpful app, I'm using it almost every day and it's very convenient for my customers as well to contact me easily if they have any question. Thank you so much!"
Kalamala
United States
"This is probably my favourite app in the whole App Store. It has helped us tremendously on our customer relations - we get 2x more enquiries now just using this app"
Fire Fighter Industry
Malaysia
"About 2 years ago, I tweeted WhatsApp and Shopify and asked them for a WhatsApp integration in Shopify. So glad to find it today, the install was super easy."
The Real Human Hair Company
"App very useful and rapid assistance in answering service. They helped me to solve a setting problem in a short time from the contact. Good job!!"
Detergenti Wagner
"Bravi, bella applicazione. se volete integrare una live chat intuitiva e funzionale è sicuramente quella che fà per voi."
Mario Gualano
"This app is absolutely superb! If you don't want to worry about coding a button overlay that links to your whatsapp then this is the app for you. It's design makes it so that when someone is on desktop it sends them to web.whatsapp and when on mobile it sends them to api.whatsapp. This didn't work for me since most people on computers within my market use the whatsapp app directly. A quick chat with their support team helped me fix this very easily. 10/10"
Piruetas Hobbies & Toys
Panama
"This is a great app, it eliminates the need to add a new app to your phone because you already have Whatsapp and the best part is whenever a customer contacts you, you automatically get their phone number so if you can't respond right away is no biggie, you just call them later.. Download this app, it will help you a lot in your conversions."
Bebelandia
Mexico
"Incredible app! It is minimal and just right so it does not come in the way of the design of the website but also give the option to visitos to connect with us on whatsapp. just what we needed - all the best guys, I'll be eagerly waiting for upcoming apps you guys develop :-)"
Ryokō Bags
"The app was super easy to install - no coding needed and the default settings suited me - bottom right hand corner. I have already had my first customer contact me - i is such a good way to communicate - thanks so much!"
TLM Edit
United Kingdom
"The app is great...clean, simple and free, what's not to like! The developers are extremely responsive and they made a change to the app within 24 hours of me telling them about it. A definite 10/10 experience!"
Hex
Pakistan
"usamos actualmente esta app y estamos muy contentos. muy util y sobre todo facil. hace que uno tenga un contacto mucho mas personal con posibles clientes y con clientes nuevos. Felicidades."
Family Cbd Mexico
"The app is the best WhatsApp integration I found and their support is responsive and very helpful indeed. I tried the others and this is definitely for me the best."
SPACEMAN
Singapore
"Ha funcionado todo excelente, la app es fácil de configurar y responden correctamente el servicio al cliente. Ah! Está disponible también para usar en español."
Ekiz-cl
Chile
"The app is excellent, both for the client who browses on the computer and on the smartphones. Simple to be installed and reliable. I recommend..."
IBNeuro
Brazil
"I´ve been using the app for a while and its awesome, all customers contact me via WhatsApp just by clicking on the button. Really recommend it!"
Marak Cosmetics