Let customers message you on WhatsApp.
The most feature-rich WhatsApp chat widget on the Shopify App Store. Multiple agents, greetings popup, online hours, analytics — all free.
What is it
A WhatsApp chat button is a widget that sits on your Shopify store and lets customers open a WhatsApp conversation with you in one tap. Instead of hunting for a contact page or waiting days for an email reply, shoppers get an instant line to your team — on the messaging app they already use every day.
For Shopify merchants, the gap between a question and a purchase is often just a few seconds. When a shopper can't find an answer about sizing, shipping, or availability, they leave. A WhatsApp chat button closes that gap — turning a hesitation into a conversation, and a conversation into a sale.
SuperLemon's WhatsApp chat button is trusted by 20,000+ Shopify stores across 150 countries. It's free to start, takes under two minutes to install, and is fully customisable — button position, CTA text, greeting message, online hours, and up to 5 support agents.
Read in under 3 minutes.
That's the average for a WhatsApp message. Your support emails? Opened by maybe 20% of customers, hours later. Meet them where they actually are.
Why it matters
The business case for WhatsApp
Answer questions before they bounce
Most visitors leave without buying because they have an unanswered question. A WhatsApp button gives them a zero-friction way to ask — and you a chance to convert.
Build trust before the first order
A real person behind a chat widget signals a real, trustworthy business. First-time buyers convert at significantly higher rates when they know help is one tap away.
Live in under two minutes
No developer needed. Install SuperLemon, add your WhatsApp number, choose a position, and your button is live. Customise anytime from the dashboard.
Setup
Live in under two minutes
Install SuperLemon
Add SuperLemon from the Shopify App Store. Free plan available — no credit card required.
Customise your button
Add your WhatsApp number (or multiple agent numbers), set your greeting message, pick a position, and configure your online hours.
Customers click, conversations start
Visitors click the button, WhatsApp opens with a pre-loaded message. You reply from your phone or desktop — no extra software needed.
Everything included
Built for how Shopify stores actually work
Beautiful button designs
Beautifully designed chat button that make your store stand out, look professional, and instil trust in store visitors.
Fully customisable
Easily customise the CTA (call to action) text, position of the button, which pages to display, and whether to display on desktop or mobile only.
Automatic message body
Our chat widget automatically pre-loads a message in your visitor's WhatsApp, making it as easy possible for visitors to message your store.
Include current page URL
Immediately establish context about your customer's query by seeing which page they were on before sending a chat message.
Online/Offline hours
Set online hours for the chat button, such that store visitors are automatically informed about when you are available to chat.
Multiple numbers support
Add up to 5 WhatsApp support agent numbers and allow your store visitors to choose whom to chat with based on their need.
Greetings widget
Beautiful greetings widget that adds a professional look to your store. Can be used with one or multiple chat agents.
Chat button analytics
Simple chat button analytics to help you understand how many chats received per day, and which products are your store visitors most interested in.
Merchant stories
Trusted by 20,000+ Shopify stores
5 Star Ratings for a reason & definitely worth my review. The customer support is above & beyond your expectations + Very quick & problem solver guys. They are going long way in this game! Will I recommend ? 200% - It recovers carts, helps us build trust with the customer support we offer from our website + designed extremely well.
AestheticNation
Just installed 10 minutes ago. Easy to use. If you want to use WhatsApp to communicate with your clients, this one is the best I have tried. Thanks dev for making this! Update: Upgrade to pay version. The CRM function is awesome.
2nu Sunglasses
The app is the best WhatsApp integration I found and their support is responsive and very helpful indeed. I tried the others and this is definitely for me the best.
SPACEMAN
FAQ
Common questions
What is a WhatsApp chat button for Shopify?
A WhatsApp chat button is a clickable widget that appears on your Shopify store and lets customers start a WhatsApp conversation with you directly. When clicked, it opens WhatsApp on mobile or desktop with your number and an optional pre-filled message.
Is the WhatsApp chat button free?
Completely free — no gating, no stripped-down version. SuperLemon's WhatsApp chat button is the most feature-rich one available for Shopify, and every merchant gets the full thing. Multiple agents, greetings widget, custom CTA, online hours, analytics — all free. It's how most merchants start their WhatsApp journey, and we want nothing in the way of that.
Can I add multiple WhatsApp support agents?
Yes. SuperLemon supports up to 5 agent numbers. Each agent can have their own name, role title, and availability hours. Customers see all available agents and choose who to contact.
Does the WhatsApp chat button work on mobile?
Yes. The button is fully responsive and works on both desktop and mobile browsers. On mobile devices, clicking it opens the WhatsApp app directly.
Can I set online and offline hours?
Yes. You can configure your availability hours so customers see a different message — or no button at all — when your team is offline. This avoids setting expectations you cannot meet.
Does it work on WiX stores too?
Yes. SuperLemon's WhatsApp chat button is available for both Shopify and WiX stores.
Ready to add WhatsApp
to your store?
Free plan, always. No credit card required.