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Help>Whatsapp Business API>How to Import/Export chats
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How to Import/Export chats

So, you've made the decision to create a WhatsApp Business API for your business. However, the thought of potentially losing your existing WhatsApp chats can be a cause for concern. Fear not, as Superlemon's Chrome extension is here to help. This powerful tool ensures a smooth transition by safeguarding your valuable chat history. 

Superlemon's Chrome extension simplifies the entire process of exporting and importing WhatsApp chats. By integrating directly with WhatsApp Web, it provides a seamless experience. With just a few clicks, you can export your chats as a JSON file, preserving all customer chats. Let’s look at how can you transfer chats from your WhatsApp App/WhatsApp Business App to WhatsApp Business API.


Exporting Chats:

  • Download the Superlemon Chrome extension here and install it on your Chrome browser.
  • Open WhatsApp Web by visiting web.whatsapp.com on your Chrome browser and scanning the QR code to sync your account.
  • Click on the Superlemon extension icon in the Chrome toolbar to open the extension.


 

  • Within the extension interface, select the desired date range for chat export.


 

  • Click the "Submit" button, and a JSON file containing the exported chat data will be downloaded to your device.

Importing Chats to Superlemon:

  • Once you have obtained the WhatsApp Business API from Superlemon, log in to your Superlemon App.
  • Navigate to the My WhatsApp section.


 

  • During WhatsApp Business API creation process, you will have the option to import chats and select the previously exported JSON file.


 

  • Superlemon will process the file and populate your WhatsApp Inbox with the imported chats as soon as WhatsApp Business API is ready. 

Superlemon's Chrome extension is a valuable tool for businesses embarking on the journey of creating a WhatsApp Business API. With its ability to safeguard existing chats, seamless export and import functionality, customizable date range selection, enhanced data security, and smooth integration, the extension simplifies the transition process. Rest assured that your important conversations are preserved and readily available in Superlemon's WhatsApp Inbox. Embrace the power of Superlemon's Chrome extension and unlock the full potential of WhatsApp Business API for your business's communication and customer support needs.