Introduction:

At Superlemon, we have introduced a convenient wallet feature designed specifically for merchants using WIX. This wallet serves as a central hub for managing your subscription and usage charges, ensuring a seamless experience with our platform. In this article, we will guide you through the Superlemon wallet billing cycle, including subscription fees, usage charges, wallet recharging, and maintaining a sufficient balance to ensure uninterrupted service.

Subscription Fee and Usage Charges:

Superlemon requires a monthly subscription fee of $15, along with usage charges. The subscription fee covers access to our powerful features and services, while the usage charges are based on the volume and frequency of your messaging activities. To simplify the payment process, the $15 monthly subscription fee and usage charges will be deducted from your Superlemon wallet balance. It is important to keep your wallet adequately funded to avoid any interruption in service.

Maintaining & Recharging Wallet Balance:

To get started with Superlemon, merchants are required to recharge their wallet with a minimum amount of $15, along with an additional sum for anticipated usage charges. This initial recharge will provide you with sufficient balance to cover the subscription fee and usage charges for the first billing cycle. To ensure the smooth flow of automated WhatsApp messages and campaign messages, it is crucial to maintain a satisfactory balance in your wallet. At the end of each 30-day billing cycle, you must have at least $15 in your wallet to continue your subscription. If the wallet balance falls below this minimum threshold, the service will be temporarily discontinued until the balance is restored.

If your wallet balance is insufficient, you can recharge it at any time by adding funds to your Superlemon wallet. Simply follow the instructions provided in your Superlemon account to recharge the wallet with the desired amount. This will ensure uninterrupted service and continuous access to our messaging features.

Conclusion:

Managing your Superlemon wallet is essential for a smooth billing cycle and uninterrupted service. By understanding the subscription fee, usage charges, wallet recharging, and the importance of maintaining a sufficient balance, you can enjoy the full benefits of our platform. Should you have any questions or require assistance, our support team is ready to help. We appreciate your trust in Superlemon and look forward to assisting you in maximizing the potential of your WhatsApp communications.