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Send bulk WhatsApp campaigns to opted-in customers: write the message (no pre-made template needed), pick a segment or upload a list, schedule, test, and track results.
Build WhatsApp templates in SuperLemon: text, image, video and carousel formats in multiple languages, a library of ready-made ecommerce messages, variables and buttons.
The real reasons WhatsApp rejects message templates — floating variables, policy violations, sensitive data requests, duplicates — and how to fix each one.
Send a WhatsApp campaign to any CSV or Excel contact list — SuperLemon maps your columns automatically, no reformatting needed.
Create customer groups in SuperLemon or use Shopify Segments to target WhatsApp campaigns: high-value customers, repeat buyers, opted-in lists and more.
Understand SuperLemon's campaign analytics: the sent → delivered → read funnel, what each failure reason means, and benchmarks for WhatsApp campaigns.