SuperLemon is a WhatsApp marketing, automation, and customer-support app for Shopify stores. It helps you recover abandoned carts, keep customers updated about their orders, answer support questions, and run promotional campaigns — all on WhatsApp, the channel your customers actually open.

What you can do with SuperLemon

• WhatsApp Chat & Share widgets — 50+ customizable button designs that let visitors start a WhatsApp conversation with your team or share your products with friends. Widgets automatically display in your customer's language.
• Automations — abandoned cart recovery, order confirmation, shipment tracking, COD confirmation, and review/feedback requests, sent automatically. Templates are fully editable and support dynamic product images.
• Your own WhatsApp Business API number (Brand and Scale plans) — send messages from your brand's own number, with your name and logo. Supports WhatsApp Coexistence, so your WhatsApp Business App keeps working on the same number.
• WhatsApp Inbox — reply to customer messages from inside SuperLemon, on desktop or mobile, including images and voice messages.
• Campaigns (Scale plan) — bulk WhatsApp marketing campaigns with scheduling, carousel templates, opt-out buttons, and delivery analytics.
• Customers & segments — build customer profiles with order history, create segments, and target campaigns using Shopify Segments.
• WhatsApp Web Copilot — a free Chrome extension (included in the Free plan) that adds a side panel to web.whatsapp.com showing your customer's profile and order history while you chat, so you resolve queries faster without opening Shopify admin.
• Analytics & reports — widget clicks, opt-ins, message delivery, and revenue recovered.

Set up in 4 steps

1. Install SuperLemon from the Shopify App Store and open it from your Shopify admin.
2. Enable the chat widget — add your WhatsApp number(s) and pick a design.
3. Turn on automations — enable abandoned cart recovery and order notifications. On the Free plan you can send up to 100 manual template messages per month; paid plans automate this fully.
4. (Brand/Scale) Connect your WhatsApp Business API number — use your existing WhatsApp Business App number with Coexistence, register a new number, or migrate from another provider. Setup takes about 10–20 minutes.

Compare plans on the pricing page, or read the detailed pricing guide.